Terms of Service

Welcome to Help Asheville! By using our services, you agree to these Terms of Service ("Terms") outlined below. Please read them carefully.

1. Acceptance of Terms

By accessing or using the services of Help Asheville ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Collection of Personal Information

To provide our services effectively, we may collect personal information including, but not limited to, your phone number and email address. By providing this information, you consent to our use of it for the following purposes:

Appointment Confirmations and Reminders: We will use your phone number and/or email address to send you confirmations and reminders for your appointments.
Marketing Promotions: We may occasionally send you promotional materials and marketing communications about our services, offers, and events. You may opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.

3. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

4. User Responsibilities

As a user of our services, you agree to:

Provide accurate and up-to-date personal information.
Keep your account information confidential and notify us immediately of any unauthorized use of your account.
Use our services for lawful purposes only and in accordance with these Terms.

5. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations or rescheduling requests made with less than 24 hours' notice may be subject to a fee.

6. Limitation of Liability

Help Asheville shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. Our total liability to you for any claim arising from the use of our services shall not exceed the amount paid by you for the services.

7. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.